How Do I Order My Freeflow Spa?


What does my spa come with?


Every Freeflow Spas hot tub come complete with a thermal-locking cover, filter, and 110v plug-in cord. If you want to buy additional accessories, you can purchase them from your Freeflow Spas dealer at the time of your spa purchase or through our website here. All accessories purchased on FreeflowSpas.com ship via UPS.


Where do I buy accessories?


You have choices! You can buy your accessories such as step, cover lifters, replacement filters, and more online through FreeflowSpas.com. Or you can find your local Freeflow Spas retailer and buy from them directly.


What if I want to make a change to my order after I’ve paid?


Call us! We will do everything in our power to make changes to your order; however, if your order has already shipped, you may be subject to additional charges.


What if I want to return my spa?


Please work directly with your local Freeflow Spas dealer to discuss the return of any spa purchased through them. The option to return the spa is left to the sole discretion of the local Freeflow Spas dealer.


Shipping & Delivery


How will my FreeflowSpas.com accessories order be delivered?


FreeflowSpas.com accessories are all shipped via UPS Ground within the 48 continental US. Orders will be processed and shipped within 1 week of purchase. Once your order has shipped you will receive an email from UPS with tracking information.


How do I return an accessories order from FreeflowSpas.com?


Please call us to initiate your return. You can also reply to your order confirmation email to initiate the return process.


Please note: return shipping charges apply to returned accessories.



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